Debt management Advisor

Recruiter
Red Dot
Location
Burnley
Salary
£17000 - £19000 Per Annum
Posted
01 Oct 2017
Closes
03 Nov 2017
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time

Debt management advisor

Accountabilities/Responsibilities:

  • The handling of incoming and outbound calls for customers or their appointed representatives who are in serious arrears or unable to pay to terms, in line with collection policies and practices
  • The handling of some written correspondence from customers or their appointed representatives who are in serious arrears or unable to pay to terms, in line with collection policies and practices
  • Negotiate affordable and realistic payment arrangements in line with collections policies and practices
  • Consistently deliver a positive Customer Experience
  • Achieve departmental Quality Assurance objectives
  • Achieve departmental performance targets
  • Accurate maintenance of accounts on relevant systems
  • Production of relevant documentation
  • Carry out any other tasks or projects as requested by your Team Manager

This job was originally posted as www.totaljobs.com/job/76015301