ServiceNow - Technical Architect

E Frontiers Limited
United Kingdom
60000 - 80000
04 Oct 2017
03 Nov 2017
Contract Type
Full Time
e-Frontiers an established IT recruitment company headquartered in Dublin with offices in UK, Spain, Portugal, Romania and USA are currently recruiting for one of our top tier IT client that is a golden partner for ServiceNow specializes in delivering ServiceNow software solutions to niche end clients. Technical Architect (TA) LOCATION: London RATE/SALARY: Dependant on Experience Experienced ServiceNow Architect to lead the technical design and development of high quality ServiceNow solutions. - Working with the Process Architect (PA) to understand requirements, establish priorities, scalability and project scope, and manage expectations and project delivery. - Responsible for taking the business processes and requirements delivered by the PA and design, implement, integrate and support ServiceNow platform solutions. - Liaise with the customers as the technical point of contact and deliver a positive and value-add experience to clients in every interaction. - Hands on approach to building prototypes, enabling the customer to have a visual of the end solution. - Troubleshoot technical issues and identify modifications needed in existing applications. - Acts as the final escalation point for technical decision-making within a programme. - Participation in the maintenance and creation of coding standards/guidelines - Lead, educate, mentor and develop internal resources. SKILLS To be successful in this role, you will be able to demonstrate the following skills: - Extensive knowledge of developing the ServiceNow platform and enterprise architectures. - Strong understanding of the core ITSM applications within ServiceNow along with enough understanding of the range of offered applications to speak intelligently to their use. - Excellent understanding of the ways in which ServiceNow can be configured and customised and scripting within the tool. - Knowledge of how to assess the performance of a ServiceNow environment, how to diagnose performance problems, and best practices for improving performance. - Strong communication skills, both written and verbal - Ability to translate business requirements into technical formats Awareness of new technology on the market
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