Facilities Help-line Apprentice

Recruiter
QA Ltd
Location
Edinburgh
Salary
£9009 per year
Posted
25 Sep 2017
Closes
03 Nov 2017
Sector
Education
Contract Type
Permanent
Hours
Full Time
Employer Description A leading property solutions company with offices across the UK are looking for another apprentice to join their team. This company provides a wide range of maintenance solutions across a large variety of sectors including education, care homes, social housing, hospitals and hotels. This company successfully introduced their apprentice scheme last year and the apprentices already working in their teams have seen their roles expand to include additional responsibilities as their confidence in the role grows. A leading property solutions company with offices across the UK are looking for another apprentice to join their team. This company provides a wide range of maintenance solutions across a large variety of sectors including education, care homes, social housing, hospitals and hotels. This company successfully introduced their apprentice scheme last year and the apprentices already working in their teams have seen their roles expand to include additional responsibilities as their confidence in the role grows. Job Description You would be joining a very friendly office where you will be supported on a daily basis to gain your qualification Main Responsibilities - Answering incoming calls from a variety of clients detailing their maintenance requirements. - Taking the clients details, inputting into internal systems - Scheduling for the appropriate maintenance team to visit client to resolve the issue - Date entry and ensuring internal systems are kept up to date at all times - Responding to emails (internal and external) - Printing off letters, schedules and other documents - General administration within the team Qualities/ Requirements Our client is looking for an apprentice who is well organised, has a good telephone manner and who can work well within a busy environment. Qualification Requirements Someone with 5 standards (Level 1 - 3) OR 5 National Level 5 grades, both qualifications including Maths and English would be ideal Other Important Information Daily working hours: Mon - Friday , 9am - 5pm
This job was originally posted as www.jobsite.co.uk/job/958681579