Technical Analyst

Dart Recruitment
Bridgend (Pen-y-bont ar Ogwr)
£8 per hour
30 Sep 2017
03 Nov 2017
Contract Type
Full Time
My client is looking for Technical Analysts for an immediate start for vacancies that will go permanent for the right candidate!
Main Tasks and Objectives for the IT Service Desk Analyst are:
Be readily available to answer the phone to our clients in a professional and efficient manner.
To provide front line troubleshooting, diagnostics and to provide technical fixes.
To support a variety of custom made/bespoke applications, Microsoft applications and desktop applications.
Plus a variety of off-the-shelf industry tools.
To support networks, hardware and printers etc.
Actively employ, share and contribute to the company's knowledge base.
Manage open incidents in line with industry best practice guidelines.
To support local and Global clients.
Take control, understand goals and own your performance.
Desirable Skills / Experience:
Previous experience working on a Service Desk would be an advantage
IT problem solving is essential
Knowledge of Active Directory
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