Helpdesk Operator

Cirencester Pertemps
£15912 per annum
29 Sep 2017
03 Nov 2017
Contract Type
Full Time
My client in Haverhill is seeking a Helpdesk Operator.

Working within a team you will be communicating with the customer at both store level and head office / helpdesk level, assisting to resolve breakdown incidents in order to limit the customer's downtime on their equipment by diagnosing the problem and remotely fixing the problem where possible, logging and solving software and hardware faults efficiently, assiting Engineers and Subcontractors to resolve outstanding incidents and ensuring all call logs are closed out in a timely fashion.

My client is seeking good organizational and communication skills. You will need to be computer literate, able to priorities, work to tight deadlines, problem solving, communicate effectively at all levels and have excellent attention to detail. Experience in a similar role will be advantageous.

Salary £15912.00 + excellent benefits.
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