IT Support Apprentice

Baltic Training Services
£168 per week + -
30 Sep 2017
03 Nov 2017
Contract Type
Full Time

Don't 'Bottle' it, get the perfect 'Blend' of experience and qualifications to start your career in the amazing world of IT and technology. Baltic Training and Blend and Bottle are delighted to be recruiting for an IT Support Apprentice to join their well-established IT team based in Bredbury, Stockport.

A leading UK based manufacturer of OEM e-liquids, Blend and Bottle now supply to an exceptional national and international mass market. Due to their rapid success, they are now keen to meet passionate IT enthusiasts who are able to bring fresh ideas and solutions to their expanding team.

If this sounds like you, please read on!

About Apprenticeships
A wise man once said, "The bigger the challenge, the bigger the opportunity to grow" Apprenticeships are built around this principle. Apprenticeships are not an easy way out, they are a commitment and a journey on which you will learn to overcome challenges and breakdown barriers.

With the help of employers, an apprenticeship offers a structured and practical approach to learning. You will train in way that supports you, while you develop the skills you need to be successful in the fastest growing sector in the UK. If you're looking to revolutionise the way you learn, you are looking for an apprenticeship.

You will be working alongside existing staff and be mentored and trained to carry out the following duties:

  • Assist in hardware builds
  • Visit users on site to assist with IT related problems
  • Give basic training to new users and customer on PC's
  • Provide 1st line support (telephone, email and self service)
  • Escalate issues to 2nd line support

Training to be provided:

  • Level 3 Advanced Apprenticeship in ICT
  • Level 3 Advanced Diploma in ICT Systems and Principles
  • Networking Fundamentals
  • Mobility and Device Fundamentals
  • ITIL Foundation
  • Cloud Fundamentals
  • Coding and Logic
  • Level 2 Functional Skills (Literacy, Numeracy and ICT)

Skills and qualifications required:

  • 5 GCSE's A-C grades, including Math's and English.
  • Passion for IT.
  • Great organisational and communication skills.
  • Excellent problem solving skills
  • Hardware knowledge would be beneficial
  • Organised

The future is bright
Upon completion of this apprenticeship programme, there are real progression opportunities available. Along with your employer, you may decide to progress onto our level 4 programme and take your training even further.

Salary, hours and benefits

  • £168 per week
  • Full time (37.5 Hours per week)

Location and travel
This role is located in Bredbury, Stockport and is easily accessible via all major train and bus routes from wider areas.

About Baltic Training
Baltic Training are the only apprentice and training provider that offer a completely tech-focused, tech driven training solution. We know there are dynamic, eager, young people out there. Young people who love this fast moving world, just as much as we do. They just need to transform that passion into the skills that employers need.
So that's exactly what we help them to do.

If this sounds like the role for you, get in touch! When we receive your application, the talent scout for your area will be in touch to guide you through the next stage of the application process.

Good luck and we hope to hear from you soon!

This job was originally posted as