Internal Communications Manager

Recruiter
Topps Tiles
Location
Leicester
Salary
£30,000 - £35,000 DOE plus bonus of up to 25%
Posted
29 Sep 2017
Closes
03 Nov 2017
Contract Type
Permanent
Hours
Full Time
An exciting opportunity has arisen for an Internal Communications Manager to join the team here at Head Office. This role is permanent but we will also consider interim candidates.

Purpose:

To lead the development and delivery of an effective Topps-wide internal communications approach and plan to improve all colleagues’ general engagement and their support for the Topps Tiles brand. To support the identification and management of the business’s main charity partner(s) and to lead the delivery of an effective plan to generate continuous support for these charity partner(s) from all colleagues.

Key Accountabilities

Customer / Strategy / Plan

Working with senior leaders, lead the development and delivery of an effective Topps-wide internal communications approach and plan to improve colleagues’ general engagement and their support for the Topps Tiles brandTo continually ensure there are effective Topps-wide internal communication channels, solutions and interventions in place and to support the delivery of interventions / solutions as required, e.g. Conferences, Roadshows, Quarterly events etcTo ensure all Topps-wide internal communications are appropriate for the colleague audience (s) and they support the Topps Tiles goal, strategy and brandTo ensure there is appropriate support in place for the National TEAMTalk forumTo support the identification and management of the business’s main charity partner (s) and to lead the delivery of an effective plan to generate continuous support for these charity partner(s) from all colleagues.People/Leadership

To lead, coach and develop the Internal Communications Co-ordinator to be more capable and engaged on an ongoing basisAs a senior leader in HR, provide wider leadership across HR and other internal and external stakeholders to enhance the reputation of Topps Tiles Plc and the HR teamTo effectively manage the day to day 3rd party relationships, e.g. Macmillan; Pennies, other comms partners etcTo be the comms lead on designated business / HR projects as requiredFinancial / Commercials

To continually improve the effectiveness of all internal communications by appropriately balancing the quality and costs of internal communication channels, interventions and solutionsTo own the internal communications annual budget and meet budget expectations as requiredAs a senior leader in HR, provide input and help deliver the overall HR function budget, plans and business controlsRisk / Process

To ensure there are effective governance and controls in place regarding all Topps-wide internal communications, e.g. line manager guides; review / sign off procedures / forums etcTo ensure all Topps-wide internal communication channels and interventions / solutions are legally compliant and align with other internal policies/ procedures and external PR & communications as requiredTo lead the effective provision of all Topps-wide internal communication and charity MI & insight to help improve continually improve colleague engagementDimensions

Financial

Annual budget of c150kInput into and support the management of the wider HR budgetPeople

1 x Internal Communications Co-ordinatorAs a senior leader in HR, provide wider leadership across the HR team and business as a wholeKnowledge, Skills and Experience Required:

Essential

Experience in developing and delivery effective internal communication approaches and plans covering communication channels, solutions and interventionsExcellent written communication skills – writing, editing and proof reading skills and journalistic skills to source and create engaging stories from managers and colleagues. Excellent verbal communication skillsExcellent knowledge of social media communications and mechanismsExcellent interpersonal skills to build relationships and influence a range of stakeholders up to and including senior leadersExcellent Microsoft office skills – particularly PowerPointExperience of working in internal communication departments / teams in other organisationsRecognised internal communications expertStrong experience of events managementExperienced in managing 3rd party relationshipsDesirable

Understanding of colleague engagement and associated theoriesRelevant Internal communications qualifications (externally recognised)Working in retail and multi-site organisationsProject management experience and successfully leading projects from start to finishExperience of working with charitiesPeople management and leading teamsProficient in the use of Adobe InDesign
This job was originally posted as www.totaljobs.com/job/76010652