IT Support Administrator
You will be responsible for application, server, and network support, problem determination and solution deployment - with focus on proactive analysis, improving recovery time, refinement of monitoring and incident reduction, as well as implementing creative strategic solutions. On a day-to-day basis, you will be expected to respond to tickets from the helpdesk system related to maintaining the various I.T. systems in place and also work on larger projects as required. You will be working as the sole in-house I.T. professional and will liaise with 3rd party software and hardware vendors as well as reach out to your counterpart at a sister-company located in Canada when required for troubleshooting. Your work will enable the company to run efficiently and effectively by maintain a stable and progressive I.T. infrastructure.Requirements and Qualifications: You will be a self-starter and the type of person who loves challenges. You will have completed a post-secondary degree\diploma in computer science or equivalent experience and will have a minimum of 5 years of experience in an I.T. support role. You will have demonstrated strong skills in problem analysis and solution determination, time management, organization, and communications.
Main Responsibilities and Key Skills include
- Proven competence in analysis, design, development, and testing solutions.Eagerness to work in a dynamic environment and take on new challenges.
Troubleshoot issues with applications, services, and various hardware including printers.
Deploy, upgrade and improve applications and services.
Installation and configuration of servers and virtual machines
Implementation of automation technologies to aid productivity
Enhancement of application and service monitoring
Creation and maintenance of technical documentation
Investigate and implement modern technologies and innovative ideas
- HyperV VMwareWindows 10 / 8.1 / 7 ProfessionalMicrosoft Exchange 2007Windows Server 2008 / 2012Microsoft Active DirectoryMicrosoft DNSAll Orders by Number CruncherIntuit QuickBooksMicrosoft OfficeBarracuda Next Generation FirewallSpiceWorks HelpDesk Ticketing Software
This job was originally posted as www.cwjobs.co.uk/job/76003886