IT Support Apprentice

Baltic Training Services
£3.50 - 3.50 per hour + .
30 Sep 2017
03 Nov 2017
Contract Type
Full Time

Do you want a rewarding career, with new challenges, job security and opportunity to progress?

Then look no further! Baltic Training and Rapid Technologies are thrilled to be recruiting for an IT Support Apprentice to join their growing team based in Liverpool.

Rapid Technologies are a market leading provider of innovative Audio Visual and IT solutions and over the last three decades have become leading specialists in the field of digitally interactive technologies. Some of their high profile clients include Liverpool Football Club, Marks and Spencer's, Jaguar, The NHS, Walkers and Barclays!

About Apprenticeships:
A wise man once said, "The bigger the challenge, the bigger the opportunity to grow" Apprenticeships are built around this principle. Apprenticeships are not an easy way out, they are a commitment and a journey on which you will learn to overcome challenges and breakdown barriers.

With the help of employers, an apprenticeship offers a structured and practical approach to learning. You will train in way that supports you, while you develop the skills you need to be successful in the fastest growing sector in the UK. If you're looking to revolutionise the way you learn, you are looking for an apprenticeship.


  • Offering IT Support via telephone, email and remote working
  • Programming boxes for switches and wireless devices.
  • Supporting wireless products and AV products
  • Supporting speakers and sound systems to ensure compatibility with meeting room requirements

Training Provided:

  • Level 3 Advanced Diploma in ICT Systems and Principles
  • Networking Fundamentals
  • Mobility and Device Fundamentals
  • ITIL Foundation
  • Cloud Fundamentals
  • Coding and Logic
  • Level 2 Functional Skills (Literacy, Numeracy and ICT)

Skills and Qualifications required:

  • Good communication skills.
  • Enthusiastic and professional attitude.
  • Self-motivated.
  • Excellent time management.
  • Organised, friendly and approachable.
  • 5 GCSE's A-C grades, including Maths and English

The future is bright
Upon completion of the programme, there are real progression opportunities available. Along with your employer, you may decide to progress onto our level 4 programme and take your training even further.

Salary, hours and benefits:

  • £3.50 per hour
  • Monday - Friday, 9am - 5pm

Location and travel:
Based on the former site of the old Liverpool-Speke airport in newly acquired high-tech premises comprising 6000 sq. ft. of modern offices, showrooms and warehouse space in Dakota Business Park, Liverpool. The office is easily accessible on local bus routes and just one mile from Liverpool South Parkway Station.

About Baltic Training
Baltic Training are the only apprentice and training provider that offer a completely tech-focused, tech driven training solution. We know there are dynamic, eager, young people out there. Young people who love this fast moving world, just as much as we do. They just need to transform that passion into the skills that employers need. So that's exactly what we help them to do.

If this sounds like the role for you, get in touch! When we receive your application, the Recruitment Consultant for your area will be in touch to guide you through the next stage of the application process.

Good luck and we hope to hear from you soon!

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