IT Solutions Engineer (Software Development Kit)

The SmartList
Negotiable salary (Circa 50K DOE) & Excellent Benefits
30 Sep 2017
03 Nov 2017
Contract Type
Full Time
Solutions Engineer (Software Development Kit)

Permanent/ Full-time

Salary: Negotiable salary (Circa 50K DOE) & Excellent Benefits

Location: Cambridge, Cambridgeshire

At Cambridge Intelligence, we help customers to understand their complex connected data. We do this by providing everything they need to build and deploy customized network visualization applications that are powerful, simple to use and expertly designed.Hundreds of organizations have deployed our technology around the world, including the UK Government, Microsoft, the US Army, Visa, Symantec, and Intel.

The deployment of an SDK (software development kit) can be a significant challenge, due to the technical skill and product knowledge required. The Solutions Engineer will ensure that customer’s start to realise value from KeyLines quickly by undertaking implementation and training tasks

ROLE & RESPONSIBILITIES-Solutions Engineer (software development kit)-Cambridge, Cambridgeshire

  • Working with the Customer Success Managers to scope development work or technical training for our customers
  • Undertaking custom KeyLines development for customer as requested
  • Providing Customer technical training
  • Writing statements of work or implementation proposals
  • Assisting customer success (and sales) teams on pre-sales tasks
  • Producing collateral (documents, videos) or demonstrations on common deployment tasks/ activities or issues.
  • Assisting with objective setting and helping to improve professional services processes
  • Taking a consultative approach with customers

ROLE CHALLENGES: Solutions Engineer (software development kit)-Cambridge, Cambridgeshire
  • Working independently with a variety of customers (possibly on customer sites)
  • Adapting to different customer tools sets, infrastructures and internal processes
  • Dealing with customer development teams with mixed and varying capabilities
  • Careful time management and staying focused on deliverable
  • Identifying risks and helping to plan mitigation options
KEY SKILLS &CRITERIAS: Solutions Engineer (software development kit)-Cambridge, Cambridgeshire
  • Extensive software solutions or technical consultancy experience with software product/ solutions
  • Higher level degree in software engineering, computer science, mathematics or similar
  • Solid web stack experience, including working with: JavaScript (React, Angular), HTML, CSS, web services, Node.js, PHP, Python, SQL/ NoSQL and/ or graph databases
  • Knowledge of project methodologies and process, such as Agile, Scrum, Lean, PRINCE2, PMP, Six Sigma
  • Ability to learn fast and adapt
  • Strong analytical and problem–solving skills
  • Strong communication and presentation skills, both written and verbal; ability to clearly explain technical concepts to non-technical audiences in an engaging way
  • Subject matter experience of anti-fraud/ compliance, cyber security or security/ defence/ law enforcements & data visualization solutions advantageous
  • Ability and willingness to travel worldwide.

Does this sound like you?

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