Service Desk Administrator

The ECS Recruitment Group Ltd
£80 - £100 pa
05 Oct 2017
02 Nov 2017
Contract Type
Full Time
Service Desk Administrator - Reading £80 - £100 per day My client is a global provider of IT Solutions that require a Service Desk Administrator to work on one of their clients sites based in Reading. You will be providing the Service Desk technicians in carrying out their IT Administration Duties, responding to 1st line support issues in a prompt and courteous manner and escalating to the 2nd/3rd line where applicable. This role is ideal for a new IT Professional to gain enterprise experience in a bustling service desk working for a nationally recognised consultancy. Key Duties Ensure that requests are logged and responded too promptly. Carry out basic on-boarding/off-boarding activities for the client's staff and associates. Be diligent in ensuring computer systems are kept secure to reduce the risk of breaches in confidentiality. Carry out moving desktop equipment during desk and office moves as well as project set ups. Key skills required... Excellent phone manner. Exceptional time management and organisational skills. Capable of moving desktop equipment and machines Aptitude to learn new skills. If you feel you possess the required skills and have a driven attitude towards work I look forward to welcoming your application.
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