C#NET Support Developer

Recruiter
Curo Resourcing Limited
Location
Reading
Salary
£40,000 + benefits
Posted
05 Oct 2017
Closes
02 Nov 2017
Contract Type
Permanent
Hours
Full Time
***C#.NET Support Developer (CRM/SharePoint) - Berkshire *** Role My Client are currently looking a highly skilled Support Developer to help maintain and develop a wide range of SharePoint & Dynamics CRM hosted services. The support consultant will provide hands-on Application Support and Managed Services to my client's customers. You will be joining a team of technical experts who strive to give quality and efficient customer service, as well as innovative fix solutions. The successful candidate will be a C#.NET looking for a role which combines development with remote customer support. Company My client has grown rapidly over the last 15+ years and now offer over 500 customers in the UK with a range of business critical solutions in Microsoft Azure, Dynamics 365, SharePoint and O365. With a long standing in providing MS solutions, you can expect to working alongside a talented team of Microsoft professionals, who in turn can provide the mentorship you may desire. Responsibilities - - 3rd Line Technical support in developing fixes to client issues, and deploy fixed solutions to the client's environments - - Respond to client tickets& tickets escalated solely to you in order to keep them informed as to the status of their support enquiry taking this all the way through to close. - - Liaise with the project delivery teams to understand the possible reasons for any system issues - - Act as a mentor and escalation point for the more junior members of the team - - Maintain a rapport with your clients to ensure an ongoing excellent relationship - - Be on-call once every 6 weeks for out of hour's critical support Key skills - A degree in an IT related discipline, or relevant experience to have gained similar knowledge; - 2+ years resolving third line support issues; - Excellent dev skills in C#.NET, Javascript, Powershell and Dynamics CRM - Willingness to learn technologies such as Dynamics CRM / SharePoint, Office 365, Azure, SQL, MS BI - Passion to deliver excellent customer service; - The ability to analyse and solve complex client issues Opportunity This is a brilliant opportunity for a C# Technical Support Consultant to work within a Microsoft Gold Partner where you will have the ability to develop and enhance your skills. In joining this company you will work within an engaging, vibrant and rewarding working environment that put their people at the heart of the company.
This job was originally posted as www.jobsite.co.uk/job/959262628