3rd Line Support/ Technical Operations

£28k pa
05 Oct 2017
02 Nov 2017
Contract Type
Full Time
3rd Line Support/Technical Operations- up to £28,000- Contract until June 2018- Reading My client is looking for an experienced IT Site Support Specialist to join their team in Reading. The right candidate will need to ensure all users have the very best support experience as possible, resolving as many I.T issues within the company which will include working with teams locally and around the globe. Key Responsibilities: - Identify and resolve issues not owned or not reported to central IT service groups. This could include servers, services, products, client hardware, network and other IT areas. - Provide support for Site infrastructure such as Network Devices, Servers, Wireless Access Points, Cabling, Mobile etc Work closely with Global Service Desk and local Helpdesk Service Technician teams to deliver full support for user hardware and software. - Execute on IT local and global project tasks such as racking servers, supporting 3rd party site works, and other analysis tasks. - Deliver Productivity training to users such as new hire orientation, introductory product training, security best practices and mobile network. Competencies & Skills: - Broad technical background (Servers, Newtworks, PCs, Mobile, AV) - Strong Microsoft Product experience (Server, Office, Windows) - Confident and Friendly (able to work in a customer facing environment) - Support experience (Hardware, Software, Networking) Closing date is 6th of October @ 2pm. To apply for this position please call Nikki Gee at Excipion on ************* or email your CV to ***************** STR Limited is acting as an Employment Business in relation to this vacancy.
This job was originally posted as www.jobsite.co.uk/job/959260941