Claims Handler; Construction (Wirral, Merseyside)

Bluefire Consulting Limited
£18k - £21k pa + excellent benefits
04 Oct 2017
02 Nov 2017
Contract Type
Full Time
JOB TITLE: Claims Handler; Construction (Wirral, Merseyside) SALARY: £18-£21k basic salary DOE + benefits package Are you an analytical Claims Handler who wants to work in a professional organisation that have a passion for development and promote from within? Do you want to work for a company with a strong reputation and market leader of their industry? We are looking for a self-motivated Claims Handler to join an established team, in the head office of a nationwide insurance firm who have continued to show growth of their business. They pride themselves in a passion for customer service, and have open minded approach to innovation and change. HO WILL YOU BE WORKING FOR? A growing, customer focused, award winning insurance firm. Established in the 90's they have developed 2 strong brands in the insurance market place and have year on year increased their market share. There is a real team ethos across the organisation as a whole who believe in maintaining a positive working atmosphere in the work place and with their clients. Everyone has a "muck in" type of attitude and willingness to provide support within other areas of the business when needed. As a company they believe in self-development and as a result of a expansion within the firm they are looking for a Claims Handler to join their established team within their busy head office located on The Wirral, Merseyside. Located close to major transport links and a 5 minute walk from Hamilton Square station in a modern office suite. WHAT IS THE JOB DOING? As Claims Handler you will provide a professional customer focused claims service to ensure new and existing claims are processed whilst abiding company policy and FSA/FCA regulations. The main duties of the role include: *Assisting in developing an efficient process to deal with all new claim applications *Operating all new claims processes and ensuring applications are dealt with efficiently and relevant referrals are made as appropriate *Using the claims database to log, track and proactively meet claim workflow KPI's *Identifying and informing the Claims Manager or Head of Claims on contentious issues at the earliest opportunity *Liaising with the insurer and other external bodies as required to update on current claims and chasing documentation as required *Ensuring the client files in relation to Claims are reviewed with company compliance plan *To understand and comply with Quality Management systems and FCA rules As a core member of the team, you will be expected to work autonomously. We will help you achieve your goals by continuous professional development, through regular appraisals and supported training. If this sounds like you then click apply now! JOB REFERENCE: 13236JB
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