Case Handler: PPI Project - Crawley

Momenta Operations Limited
£190 per day
04 Oct 2017
02 Nov 2017
Contract Type
Full Time
Case Handler: PPI Project What's the Role? We are looking for people with the experience and skills to work on a high-profile PPI case handling project with attractive levels of pay. This is a fantastic opportunity to work for an international brand, in a positive and dynamic team environment Tell Me More - Based in Crawley - Various intakes throughout October & November - PPI Case Handler - £190 daily rate - Contract until June 2018 The Benefits for You You'll be working with a global consultancy and advisory firm where you can use existing knowledge and experience to make a difference, as well as advancing your experience and developing new skills. This is a highly visible role on a major project where your contribution will not go unnoticed. What Knowledge, Skills & Experience We Need - Minimum 12 months PPI case handling experience covering a range of financial products - Experience of performing redress calculations - Knowledge of complaint handling processes and procedures, and confident in making appropriate judgement decisions - Ability to work in a challenging environment whilst keeping the customer at the forefront of all activities - Highly developed and proven customer service skills with an empathetic telephone manner - Ability to clearly and accurately communicate with internal and external customers both verbally and in writing - Work as part of a team in a collaborative style and develop relationships with stakeholders - Monitor and prioritise workload to achieve deadlines We are currently offering a £400 joining fee for those who start on the Crawley project on the 16th and 23rd of October intakes. We are also offering a £400 referral fee for successful referrals to this project.
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