Network Engineer

Roc Search Limited
£40k - £45k pa
05 Oct 2017
02 Nov 2017
Contract Type
Full Time
An opportunity to join a large multinational telecommunications company has opened up for a Network Engineer in Chesterfield, UK. Salary: £40-45k Location: Chesterfield Job Type: Permanent Responsibilities: - To ensure that reactive and proactive incidents and service requests assigned are responded to in line with the contracted SLA (Service Level Agreements) and escalation parameters. - Conducting proactive Operational Service Reviews in addition to reactive elements of the Network Management Service. - To be part of the Customer Change Advisor Board and provide strategic / technical advice accordingly delivering outputs as defined in Customer project and change work packages within Service definitions and SLA's - To escalate and manage incidents and requests to vendors in a timely fashion. - Management and documentation of information relating to customer incidents/service requests/ change and problem and the effective communication of progress of such events to all stakeholders in line with internal process - To lead as a product specialist for a given technology across the support team - Ensuring continued development of product knowledge, known issues and troubleshooting techniques throughout the support teams - Undertake personal training and development in line with departmental needs and in line with a Personal Development Plan as agreed with Line Manager - To accurately implement all required Company procedures. - To maintain technical knowledge in line with identified vendor roadmaps, attending internal and external training courses relevant to Company products, as required. Experience needed: - Working experience with network and security products in a technical capacity and Cisco certified to Professional level (CCNP) and /or other vendor equivalent qualifications (Checkpoint / F5 / HP) - Technical knowledge and exposure to at least one of - Enterprise datacentre routing and switching, Cisco Nexus solutions If this role is of interest, please apply for immediate consideration to ************************ or call on ************** As a professional company we gladly welcome applications from persons of any age and background and do not intend to discriminate with advert text and terminology.
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