Network Engineer

Recruiter
Roc Search Limited
Location
Chesterfield
Salary
£40k - £45k pa
Posted
05 Oct 2017
Closes
02 Nov 2017
Contract Type
Permanent
Hours
Full Time
An opportunity to join a large multinational telecommunications company has opened up for a Network Engineer in Chesterfield, UK. Salary: £40-45k Location: Chesterfield Job Type: Permanent Responsibilities: - To ensure that reactive and proactive incidents and service requests assigned are responded to in line with the contracted SLA (Service Level Agreements) and escalation parameters. - Conducting proactive Operational Service Reviews in addition to reactive elements of the Network Management Service. - To be part of the Customer Change Advisor Board and provide strategic / technical advice accordingly delivering outputs as defined in Customer project and change work packages within Service definitions and SLA's - To escalate and manage incidents and requests to vendors in a timely fashion. - Management and documentation of information relating to customer incidents/service requests/ change and problem and the effective communication of progress of such events to all stakeholders in line with internal process - To lead as a product specialist for a given technology across the support team - Ensuring continued development of product knowledge, known issues and troubleshooting techniques throughout the support teams - Undertake personal training and development in line with departmental needs and in line with a Personal Development Plan as agreed with Line Manager - To accurately implement all required Company procedures. - To maintain technical knowledge in line with identified vendor roadmaps, attending internal and external training courses relevant to Company products, as required. Experience needed: - Working experience with network and security products in a technical capacity and Cisco certified to Professional level (CCNP) and /or other vendor equivalent qualifications (Checkpoint / F5 / HP) - Technical knowledge and exposure to at least one of - Enterprise datacentre routing and switching, Cisco Nexus solutions If this role is of interest, please apply for immediate consideration to ************************ or call on ************** As a professional company we gladly welcome applications from persons of any age and background and do not intend to discriminate with advert text and terminology.
This job was originally posted as www.jobsite.co.uk/job/959259466