Systems Support Officer

£14.00 p hour
05 Oct 2017
02 Nov 2017
Contract Type
Full Time
Systems Support Officer- Cambridge- 3 month contract- £14ph umbrella Our client are a large public sector organisation currently looking for an experienced Systems Support Officer to join them on a 3 month contract in Cambridge. Main accountabilities will be to act as first point of contact for LGSS systems in order to help system users perform their tasks more effectively, referring difficult problems to functional analysts as appropriate. This will involve performing an initial assessment of the incoming issue, gathering additional information and then using technical knowledge and experience to either resolve basic issues directly or perform escalation to senior Business Systems technical staff as appropriate. To be considered you will have; -Experience of a customer focused support / technical environment -ERP system usage -Experience of managing small scale projects -Basic system administration -Producing system reports and trouble shooting in this area -Local Government Experience -Data Protection For further information and to apply please call Victoria at Excipion on ************ and send a copy of you up to date CV to ******************** STR Limited is acting as an Employment Business in relation to this vacancy.
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