Junior IT Support Analyst - 1st line/PC build/Printer install

Project People
04 Oct 2017
02 Nov 2017
Contract Type
Full Time
Junior IT Support Analyst - 1st line/PC build/Printer install Recruiting immediately and on a permanent basis, for a fantastic client around 10 miles west of Oxford, who require a Junior IT Support Analyst. Key circumstances around the role: - Due to the location of our client, candidates must be able to drive, as there are no public transport links locally - This role may require some after-hours work - Must be prepared to work in different offices, including overseas, as and when needed - Heavy lifting may be required Responsibilities: - 1st line support to internal customers covering a range of technologies - PC level hardware and software support - PC builds, asset management, imaging, software installation - New user/promotions/changers/leavers account processing - Ensuring printers are working, running maintenance where necessary, and keeping the third party printer support informed of any issues - Participating in the on call rota as required - Escalating any issues promptly and efficiently as required Requirements: - Qualified to degree level or equivalent in an IT related discipline e.g. BSc Computer Science - Effective communication with internal clients and third party vendors. - Ability to effectively prioritise and adhere to SLAs - Capable of working under pressure - Excellent time management - Self-motivating and flexible to working as part of a team and independently - Experience with 1st line support. - Microsoft Operating Systems - Microsoft Office - Active directory In order to apply for the role, please send your most recent CV to Richard Gallagher on *********************************** and your application will be considered. Project People is acting as an Employment Agency in relation to this vacancy.
This job was originally posted as www.jobsite.co.uk/job/959251339