Technical Systems Support

Green Thompson Consulting Ltd
Hemel Hempstead
£225 per day
05 Oct 2017
02 Nov 2017
Contract Type
Full Time
3 month contract - Bespoke applications/specialist systems support A chance to join a dynamic, high performanceproject team to help support a major software roll-out programme. You must have experience of providing 1st, 2nd (and ideally some 3rd line) system support. The software platform is bespoke so ideally you will have experience of supporting a bespoke application. However, this is not essential. Your background could be either Unix or Windows. Skills required - Planning and organising deployment of configuration/changes/software releases - Strongproblem-solving skills - Team focus, comfortable coordinating and communicating to numerousdepartments - A background in troubleshooting and resolving complex user issues surrounding bespoke software - Customer service focus - Experience of working with external suppliers - Able to prioritise workload, able to successfully deliver high-volume support, administration and software configuration work - A desire to learn and grow with the business - a positive and energetic attitude is essential in this very busy team This is not a general IT technical support position, it's a specialist bespoke software systems support position with 3 key areas to it: -System Administration -Configuration using a change management process -Support- 1st, 2nd and 3rd line of software platforms and mobile devices This is a long running project so extension is very possible. Please do not apply unless you have current or very recent bespoke applications support experience.
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