Remote Printer Engineer - Basingstoke

Recruiter
Morson
Location
Basingstoke
Salary
£20k - £25k pa + Pension, health insurance
Posted
04 Oct 2017
Closes
02 Nov 2017
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
Remote Printer Engineer - Basingstoke. You will be responsible for ensuring the printer fault calls are diagnosed and the issue is completed. You will monitor the fault queue and work with members of the team to close or re-route tickets. You will advise of a remote fix or arrange for an engineer to visit if necessary. Using your knowledge, manuals and error reports you will determine the printer fault and where possible provide a solution without the requirement for an engineer to attend site. Through effective fault diagnosis you will ensure (if necessary) the correct printer parts are recommended and available to allow the engineer to complete a successful first time fix onsite.
This job was originally posted as www.jobsite.co.uk/job/959248011