Commercial Loan Servicing Manager

Stellar Select Limited
£40k - £45k pa + benefits, bonus
04 Oct 2017
02 Nov 2017
Contract Type
Full Time
We have a great opportunity for a Commercial Loan Servicing Manager paying up to £45,000 with a specialist commercial servicing business based in Uxbridge. The purpose of the Commercial Loan Servicing Manager is to develop, mentor and motivate the Commercial Servicing Team to provide primary servicing facilities in line with client Service Level Agreements and to manage a number of client relationships with a view to case strategies. Experience required for the role of Commercial Loan Servicing Manager - To successfully lead a team towards achieving the goals of the Commercial Real Estate team as well as ensuring their ongoing development to enable them to achieve their full potential - Provide operational support to the Relationship Management Team for the implementation of approved case strategies and asset management proposals, ensuring the system is accurately up-dated and all tasks/follow-ups are completed - Assist in the management of a designated portfolio of connections to implement asset management strategies and/ or case strategies where required - Ensure all daily account actions as requested by the Relationship Management Team are implemented accurately and within agreed timeframes - Monitor the portfolio on a daily basis to identify any borrower deviation from approved repayment arrangements and escalate to the CRE team as per policy - Manage and prioritise the daily workflow for the Commercial team and ensuring service is provided in accordance with SLA, procedures and current legislation - Provide Commercial Servicing of Loans across all commercial portfolios administered including holding responsibility for accurate account reconciliations - Provide training and guidance to other team members as necessary including ensure Compliance training and competency examinations are completed satisfactorily - Assist with projects as defined, manage exception reports for sign off and carry out quality control in accordance with company procedures - Ensure that all ad-hoc, daily/ weekly/monthly reporting requests are completed accurately and within the requested timeframe and provide insight into portfolio performance based on data analysis and reporting - Provide an efficient service to Internal stakeholders, Clients and Borrowers ensuring that quality standards and customer service levels are maintained - Attend borrower meetings and present recommendations for the next course of action - Ensure full compliance with all corporate standards, policies, processes and procedures and with all external legal, regulatory and voluntary codes Experience required for the role Commercial Loan Servicing Manager - Extensive management experience gained within a similar environment including Banking, Asset management, Portfolio Management and/or Operations Management - Proven experience of managing teams is essential - Knowledge of relevant legislation in the financial services industry is essential - Commercial Real Estate Enforcement/Insolvency exposures is essential - Experience of underwriting commercial real estate loans would be highly advantageous Salary: Up to £45,000 plus benefits and bonus Vacancy type: Permanent role Location: Uxbridge For more information regarding the role of Commercial Loan Servicing Manager please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days
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