Field Service Engineer

Kairos Recruitment Ltd
£26-30 K +Bonus (OTE £36-38K)
04 Oct 2017
02 Nov 2017
Contract Type
Full Time
My client is a leading provider of specialist engineering services for bio -containment and cleanroom environments. These align to pharmaceutical and bio -technology sectors. They are looking for a field service engineer to join their expanding services department covering the area of the home counties. Full training is provided so a variety of engineering backgrounds will be considered. Your main responsibility will be to ensure customer satisfaction in all areas of interaction from initial contact, throughout and after the visit to the premises. Being a strong communicator is essential for this role. You will be part of a busy service team so it is important to be a team player and flexible in your approach. Field Service Engineer Responsibilities. - Troubleshooting client issues by offering site assistance and advice in a professional manner. - Changing of HEPA filters - Documenting reports of all service visits in an accurate and timely manner - Carrying out minor repairs and basic servicing on air handling equipment - Daily communication with Admin support team to ensure notification of any contractual or site changes including opportunities for upselling - Taking full responsibility for your own equipment including timely calibration and notification of any issues in terms of functionality or required repairs Objective skill set - Computer literacy experience of laptop use and basic windows skills. Word and Excel - Experience of hand held devices / Tablets. - Full driving license - Role is home based so need to be able to plan and manage time effectively
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