EPOS Installation Engineer

Rapid Resource Ltd.
Newcastle Upon Tyne
30 Sep 2017
02 Nov 2017
Contract Type
Full Time
On behalf of NCR - Rapid Resource are looking for EPOS Installation Engineer's to cover the Newcastle upon Tyne and Scotland area About NCR Corporation NCR Corporation is a global technology company leading how the world connects, interacts and transacts with business. NCR's assisted- and self-service solutions and comprehensive support services address the needs of retail, financial, travel, hospitality, gaming, public sector, telecom carrier and equipment organizations in more than 100 countries. NCR ************) You will be required to carry out hardware installation, software installation and configuration of NCR's Self Service Checkouts. The work in on a contract basis. Scheduling of the work is based on the Customers requirement and location. Therefore, we cannot guarantee you will be working 5 days a week. However, we anticipate the number of shifts allocated to you each week to be a minimum of 3 - and due to the volume of work could be considerably more. The schedule is issued weekly. You are expected to honour the shifts assigned to you however on the days you are not allocated a shift you are free to carry out any other ad-hoc work you may have. Shift types are varied so you must be willing to work either a Day Shift or a Night Shift. Full Training will be given. You must have your own vehicle with sufficient insurance cover to carry parts. Have your own tools and a valid CSCS. A pre-screening employment assessment is carried out prior to you commencing work for Rapid/NCR. ** IT hardware/software experience is required to be considered for this role. Self Service Checkouts experience is an advantage but not essential as training is provided. Main Responsibilities - Carrying out Installations of hardware and software - Provide a high level of customer care - Complete all paperwork accurately and on time - Ensure all work is completed to a high standard - Working on a flexible shift pattern including nights and weekends - Liaising with senior engineers and management - Must be willing to travel - sites will be around the UK - Trouble shooting issue on site as and when required - Aid other trades to complete installations in a timely manner. - Manage travel and work time to be on site when required. Skills & Experience - Full driving licence + Own Vehicle - Own tools - (including a windows laptop or similar device) - CSCS Certified - IT Literate - Previous experience of repairing/working with IT hardware is essential - Excellent attention to detail with the ability to follow detailed written instructions. - Good communication skills (able to accurately report issues) - Must be able to logically fault find and work through issues - Experience of computer or EPOS hardware, in an installation or maintenance role is required Working Environment - May require frequent prolonged travel, carrying and lifting a tool kit/parts of varying weights (1 - 20KG) - May require bending/squatting, walking/standing/sitting for prolonged periods. - Assuming cramped/unusual positions, reaching, pushing, pulling, twisting, climbing, bending, stooping and squatting. - Function under stress and engage in interpersonal relations (i.e. heavy work load, potentially dissatisfied customers) Shift Type & Rates 4 hour Day Shift = £75 8 hours Day Shift = £105 10 hours Day Shift =£130 4 hours Out of Hours Shift = £90 8 hours Out of Hours Shift = £135 10 hours Out of Hours Shift = £160 Day Shift = 6am-8pm / OOH Shift 8pm-6am During the contract, and dependant on your work you may be offered the chance to carry out a Team Leader role which pays a higher rate. All shifts rates include the first 100 miles after which mileage is paid at 30p per mile. Travel Time is paid after the first 3 hours of a round trip. Interviews will be held at NCR's Staging Facility in Holford Way - Birmingham B6 7AX. The Training Programme will run for 4 ½ days at the same location in Birmingham. An allowance is paid during the Training. Services advertised by Rapid Resource are those of an Employment Business
This job was originally posted as www.jobsite.co.uk/job/959227584