Customer Liaison Engineer

Recruiter
Owen Daniels Consultancy Ltd
Location
Birmingham
Posted
30 Sep 2017
Closes
05 Nov 2017
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
Customer Liaison Engineer My client is a leading automotive manufacturing business based in the Midlands and they are seeking a Customer Liaison Engineer to join their growing Applications Engineering team. Customer Liaison Engineer Summary of Position Liaise permanently with the respective customers to support the Regional/Global Application Engineering Platform Teams for communication on technical matters Customer Liaison Engineer Core Responsibilities * Direct contact with Customer as extension of Platform(s) teams * Personal relationship builder with customer * Understand the customer requirements / specifications for the product * Facilitate new business opportunity discussions & collaboration activities * Negotiation interface for drawing release and change management * D-Phase & VAVE management / margin enhancement * Coordinator of actions / responses as required by Platform(s) teams, especially for time-critical issues (eg. Problem Solving and Eng Deliverables) * Maintains common approach / technical standardization across Customer Platforms * Specific support to "Account Initiatives" as agreed for European region * Interface to local suppliers / sub-suppliers for programme specific needs * Engineering and programme data management. * Support the local Prototype and Test planning/reporting activities. * IMDS data input, local MRP system data input and structure. * Support quality improvement & related problem-solving initiatives * Additional Application Engineering tasks as agreed with the Chief Eng and/or the Site Global Engineering Manager * The individual may have to carry out other tasks not described above in line with business needs. Customer Liaison Engineer Minimum Qualifications/Experience/Skills Education/ Experience/ Skills: * Engineering Degree or equivalent Customer Liaison Engineer Knowledge of the following: * Knowledge/understanding of company Product Lines would be an advantage. * Customer interfacing. * Engineering design * Development * Problem solving * Computer Literate * Communication skills * Team working skills.
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