Accounts Receivable Administrator

29 Sep 2017
03 Nov 2017
Contract Type
Full Time

Accounts Assistant

Hertfordshire County Council, SG13 8TN

Permanent Contract

Salary - £16000 - £16500

Serco works in partnership with Hertfordshire County Council (HCC) to transform the Council's internal business processes, significantly develop customer services and achieve efficiency. Under this partnership, Serco provides a range of front and back office operations including information, communications and technology services, wider business processes such as finance, payroll and HR as well support services such as facilities management, customer contact centres and occupational health.

We are currently recruiting an Accounts Receivable Administrator to work at County Hall, Hertford.

This is an operational role that is responsible for Homecare Invoice administration, Debt recovery and Schools Banking for Hertfordshire County Council. Reporting to Accounts Receivable Team Leader the post holder will process Invoice/credit note requests, assist with customer database maintenance, and deal with Homecare invoice administration. The role will also include responding to and answering queries in accordance with agreed timescales.


  • Various Data Inputs (SAP System)
  • Debt Recovery

Customer Data base maintenance
Home Care Invoice Administration
Central Invoice printing
Schools Banking
Responding and answering general Accounts queries in accordance with agreed timescale
Escalation of problems/issues as necessary within agreed timescales
Managing relationships with both internal and external customers

Skills and Experience

  • High level of understanding and expertise with integrated Accounts applications (SAP Finance experience would be desired)

Excellent communication skills
Good keyboard and data entry skills
Microsoft Office applications as detailed in the Skills Matrix
On occasion we receive significantly more applicants than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward. Serco is committed to equal opportunities and requests any potential applicant to contact the Serco Recruitment Team on 0345 010 4000 as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application should the closing date of the advertisement be brought forward.

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