Second Charge Mortgage Underwriter

Vida Homeloans
30 Sep 2017
02 Nov 2017
Contract Type
Full Time
The role holder will be responsible for assessing individual cases that have been submitted; taking ownership of the case through to the final lending decision being made. All decisions will need to be made within regulatory standards (including the new European Mortgage Credit Directive), aligned with business needs and deliver to the lending risk strategy.

The role holder will have regular contact with Vida Homeloans distribution network and will be expected to deliver first class service to Second Charge Master Broker and their employees.

Major Activities and Responsibilities:·Maintain an up to date working knowledge of our products and services

·Ensure detailed and accurate records are maintained throughout all stages of the second charge application process

·Manage own case / task pipeline effectively to meet agreed SLA times for underwriting second charge applications

·Assist the Seconds Underwriting Manager in assigning applications / referrals to team members to work

·Approve second charge mortgage applications within specified limits in accordance with the Lending Policy which will include assessing credit searches, valuation reports, proof of income, client affordability and any other supporting documentation to make a lending decision

·Reviewing and considering second charge mortgage applications outside standard lending policy

·Support the Seconds Underwriting Manager with monitoring the team performance and ensuring there is consistency with underwriting decisions

·Support the Underwriting Seconds Manager with training and developing junior members of the team

·Provide guidance (and where necessary training) to second charge Master Brokers, ensuring a unified approach to mortgage lending

·Maintain professional business relationships with Master Brokers

·Maintain an up to date working knowledge of our products and policies, and assist in implementing changes in line with our risk appetite

·All decisions will need to be made within regulatory standards, aligned with business needs and deliver to the lending risk strategy

·Supporting the change environment including the testing lifecycle and system development

·Comply with all legal responsibilities and codes of conduct i.e. Banking Code

·Ensure that all complaints are handled in accordance with the Complaints Handling Procedures referring to appropriate departments as and when appropriate delivery of any changes to the system or processes

·Ensure responsibilities regarding Treating Customers Fairly, the Prevention of Financial Crime (including AML, identification and reporting of fraud) and responsible lending are carried out effectively and in accordance with the Company’s policies

·Comply with security procedures (both in spirit and practice) to ensure a safe environment for both staff and customers

·Maintain skills and knowledge of Regulations and Legislation responsibilities

·Carry out such other duties, which are consistent with the nature, responsibilities and expectations of the position

·Build successful relationships across the business especially within the Credit and Sales functions

Skills and Experience:

·Excellent knowledge and understanding of the second charge mortgage market

·Having held a second charge / first charge mandate is essential

·Previous experience in being a team leader / deputy is desired

·Previous experience in working with and building relationships with Mortgage Brokers and other third parties

·Good understanding of Responsible Lending and Treating Customers Fairly and other FCA operational principles and related regulations including (EMCD, MCOB)

·Knowledge of credit bureau data and its uses in underwriting

·Ability to calculate income from a variety of sources; wage slips, SA302s, accounts

·Understanding of different valuation types and familiarity in reading subsequent reports

·Understanding of Land Registry and how charges are registered against titles

·Familiarity with fraud prevention/detection tools

·Experience with communicating with end customers

·Strong communication skills

·Excellent attention to detail

·Strong organisation and time management skills

·Strong leadership skills

·Ability to manage change and be adaptable vital as department grows

·Proficient in Microsoft packages (word, excel, powerpoint)

·CeMap qualified or industry equivalent – desirable but not essential

·Work experience in the second charge market in a lender capacity and having previously held a mortgage underwriting mandate is essential.

Leadership Skills and Personal Qualities:

·Confident in challenging others, whilst at the same time maintaining and building a professional relationship.

·Personal resilience and drive to succeed.

·Self-motivated to achieve goals.

·A high degree of customer focus and commerciality in decision-making, coupled with excellent decision making skills.

·Uphold the company’s reputation and act in professional & business-like manner at all times

·Joint accountability for ensuring the values are embedded within the business and culture

·The role will require someone who has a high level of attention to detail and time management skills with the ability of working individually and as part of a growing team holding a senior position within this team.

·Regulation / Legislation Awareness - Knowledge of the Regulated Financial Services environment

    Demonstrable understanding of TCF, responsible lending and regulatory knowledge
·CeMap qualified or industry equivalent – desirable but not essential

·Able to demonstrate a proactive, hardworking, flexible and able to work under own initiative but also a team player

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