JOB PURPOSE: To provide an efficient and effective high level administrative support within the department, to undertake a wide range of projects in support of the Compliance Manager (CM) and to develop the role.
To assist with the maintenance and administrative aspects of the Compliance Department activities including:
- Management System maintenance
- Compliance system maintenance
- ISO 9001 approval maintenance
- Document Control
- Records and Registers administration and maintenance
- Technical Review
- Client Complaints
- Laserform system.
To produce reports at defined intervals associated with the department’s activities as directed by the Compliance Manager and required by the firm’s Management Information.
To actively participate and assist with the development of the department’s systems and processes and those of the firm as they relate to Compliance.
To liaise with Compliance Manager, Managing Partner/COLP, Operations Director and departmental functional representatives for Compliance
To liaise with ISO assessment body (LRQA)
To set up Management System induction training sessions and deal with associated administration
To monitor closure of non-compliances and carry out internal audits as required by the CM and specifically the bi-monthly Technical Review and monthly CDD audits
To attend all relevant meetings as required by the Compliance Manager
To deal with Compliance and other associated enquiries from staff and external organisations
To undertake project work
Excellent word processing skills and experience of producing and maintaining Excel spreadsheets
Good administrative and organisational skills.
Ability to plan, prioritise and cope under pressure with a heavy workload
Experience of updating and maintenance of systems and procedures
Experience of Quality (systems, standards), including basic auditing
Graduate calibre ideally in a business related subject.
Compliance and/or management systems experience in a professional services environment (e.g. LEXCEL, ISO, or working to a standard).
Understanding of the legal profession and its regulatory environment
Knowledge/experience of using databases for analysis and report writing
Good written and verbal communication skills
Strong interpersonal skills - able to be assertive when needed and to influence others
Conscientious and methodical with good attention to detail
Self motivated with an ability to use initiative to solve problems
Ability to prioritise work load and to anticipate and meet deadlines
Service oriented with an understanding of office procedures and etiquette
Confident user of Word and Excel. Ideally have some knowledge of Powerpoint and Databases
Must be willing to work outside normal working hours on occasion to assist with departmental activities
Must drive and be willing to use own car on firm’s business for which a mileage allowance will be paid
Proof reading skills and adherence to Management System style as directed by CM
CV in word format please
This job was originally posted as www.totaljobs.com/job/76191244