Hotel Software Trainer

Recruiter
Hiredonline
Location
Birmingham
Posted
30 Sep 2017
Closes
03 Nov 2017
Contract Type
Permanent
Hours
Full Time

This opportunity will appeal to an energetic and ambitious person, most likely wishing to progress from a hotel-based front office, supervisory or management role.

Responsibilities

  • Guide hotel staff and senior managers through a structured and detailed software installation and training program
  • Configuring the database with the customer’s specific requirements
  • Conducting a range of training sessions with all relevant hotel departments
  • Managing the process of switching the Guestline products ‘Live’ to include the financial balancing from any previous system
  • Ability to use previous experience to adapt the software features and functionality to suit the customers’ requirements
  • Conduct onsite workshops/sessions with existing clients to include:
    • Additional Product Training
    • Refresher Training
    • New Starter Training
    • Version Upgrade Training
  • Deliver onsite training to individual and groups of clients on the Guestline product suite to include:
    • Rezlynx PMS
    • Central Reservations System
    • Conference and Banqueting Manager
    • PCI Manager
    • Channel Manager
  • Keeping knowledge up to date of all Guestline products
  • Typically our trainers work away during the week (Monday to Friday) at our client’s premises mostly in the UK, and occasionally in Europe.

Key Skills and Experience

  • Knowledge of the hotel industry in a front desk and/or reservations role
  • Self-motivated, and good time management
  • Previous experience of hotel reservation systems
  • To have confidence and personality to deliver successful training at all staffing levels
  • Clear and well spoken
  • Ability to be flexible
  • Experience in Microsoft Office Suite products
  • Excellent presentation skills
  • A recognised training qualification would be advantageous

Package

  • Company Car
  • Laptop
  • Mobile Phone

This job was originally posted as www.totaljobs.com/job/76199961