Technical Trainer

Recruiter
Johnson Controls
Location
Manchester
Posted
29 Sep 2017
Closes
03 Nov 2017
Sector
Education
Contract Type
Permanent
Hours
Full Time

Company description:

At Johnson Controls, we’re shaping the future to create a world that’s safe, comfortable and sustainable. Our global team creates innovative, integrated solutions to make cities more connected, buildings more intelligent and vehicles more efficient. We are passionate about improving the way the world lives, works and plays. The future requires bold ideas, an entrepreneurial mind-set and collaboration across boundaries. You need a career focused on tomorrow. Tomorrow needs you.


Job description:

Technical Trainer
Our belief is that great companies are powered by great people and led by inspired leaders; individuals who are authentic, who embrace new ideas, share a mutual respect for each other and do what’s right for their communities. Every day, we focus on our common goal of improving lives around the world. And we do this by working together and applying deep technical expertise to help our customers solve pressing challenges, with a collective passion to make an impact.

Job context:
The Technical Trainer is focused to deliver training for FireClass and ZETTLER brands, train both internal and external customers in technical way with frequent travelling Close collaboration with Sales, Support and the other functional teams will be required. Further to develop instructional material and select suitable delivery methods or training aids. Ensure that programs are aligned with the organization's business goals. The position will report to Michael Weigl, Technical Training Manager, ZETTLER and FireClass

Key Responsibili¬ties:
As a Technical Trainer you will be responsible for providing all training activities on products, systems, applications, codes and standards for new technologies and software. You will also deliver training content to customers through live sessions and e-learning webinars, proactively support in the creation, monitoring and improvement of processes, contribute to all training communication an promotion, align alongside the other EMEA Trainers to insure a consistent standard of work and ensuring all training is correctly recorded and certified.

You will also contribute technical support including: Answering questions and queries in regards to applications and products, provide typical examples of support for customer requirements, ensure diligent use of Salesforce.com to ensure an integrated customer experience, provide advice and technical input for larger scale projects, set up and monitor field trial for new and updated products in cooperation with EMEA services team, product management and R&D, investigate, identify and resolve problems relating to TFPP products, site visits and communicate preventative actions for common problems via the EMEA bulletins system.

Qualifications needed
Education:
Bachelor degree electrical engineering or similar background through education or related experience.

Job Specific:
For this role you will need: First-hand working knowledge and application of i


Required profile:

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What we offer:

See Job Description


This job was originally posted as www.totaljobs.com/job/76174248