Payroll Adviser

27 Sep 2017
02 Nov 2017
Contract Type
Full Time
Payroll Adviser Norwich Job ID: R-56926 Full time We have an exciting opportunity for a Payroll Advisor to join the team based in Norwich (city centre) at Grade B. The purpose of this role is to assist in the production of payroll processes within the Payroll Team to ensure our 16,000 employees across the UK & Ireland are paid accurately and on time. You'll deliver UK&I payrolls and also liaise with clients in a professional manner and deal quickly and effectively with client queries. The primary focus of this role is to administer daily, weekly, monthly, quarterly and annual activities associated with payroll processes, prioritise and manage your workload to meet payroll deadlines for UK & Ireland and support risk and audit activities. You'll also be encouraged to work collaboratively across key internal teams to improve end to end flow of work and overall customer experience. You'll do this by identifying customer UK & Ireland demands/failure and waste by collecting customer data and building relationships across HR UK & Ireland and other business areas. Finally, you'll make decisions in the interests of customers UK & Ireland which are properly balanced and reflect fair customer outcomes. A selection of some of the processes will include processing payments, management of overpayments process, and administration of season ticket and company loans - making payment and confirming set up detail to payroll provider. You'll also, collate and provide data outside of standard integrations, e.g. adhoc bonuses, one off deductions and pensions contributions. This role is offered on a one year fixed term contract basis. Essential Knowledge and Skills: - Previous experience working with financial ledgers and account reconciliation. - Excellent communication skills through various methods. - Payroll related qualification and knowledge of processes. - High-level, broad-based understanding of HR Policy UK & Ireland. - Knowledge of statutory obligations affecting payroll systems UK & Ireland. - Good numerical skills with an attention to detail. - Computer literacy of systems such as Excel and Workday. - Regulatory requirements; including TCF, money laundering and Data Protection. - Previous experience working with suppliers or customers is advantageous. Bring to Aviva what makes you different and we will support you to do the best work of your life. We encourage applications from everyone who wants to help us achieve our purpose of helping customers to defy uncertainty. One of Aviva's core values is Care more, and this is brought to life through the flexible ways we like to work. This may include working from home some of the time, or flexible work schedules to accommodate parent and carer responsibilities further studies and hobbies. What's important to us is that you are supported to do the best work of your life. Diversity.
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