O365 Technical Support Engineer

29 Sep 2017
03 Nov 2017
Contract Type
Full Time

Are you ready for your next adventure within Application Support?

We have over 1,750 stores operating in over 10 countries and more than 80 domiciliary partnerships in the UK, boasting over 17,000 staff worldwide and over 2,000 support staff globally. We are a revolutionary, dynamic, family run business, continuing to go from strength to strength and proud of it. We have a strong IT function that can deliver projects with passion and enthusiasm. But that's not all; we work hard, are always up for a challenge and take change in our stride. Due to our continued growth we now have a fantastic opportunity for an O365 Technical Support Engineer to join our IT department in Whiteley, Hampshire.

The O365 Technical Support Engineer will function as the organisational ambassador and primary Point of Contact for O365 and its related products. You would be tasked to deliver a global professional, consistent, customer focused and high quality service, in respect to O365 and its related tools and applications.

Duties of this position will involve tracking Licences and budgets including monitoring and maintaining the user list to ensure that we are not overspending on the licensing. Providing 1st, 2nd and/or 3rd tier support and in the resolution of O365 incidents, problems and minor changes. Monitor new product changes/ launches and assess them for viability for Specsavers involving all relevant areas of IT and the business.

If you are looking to expand your career within O365, apply today to continue your tech journey with Specsavers. We offer you a challenging position with excellent opportunities and a great remuneration package including performance and profit share bonus, pension, healthcare, life assurance and dental cover.

This job was originally posted as www.totaljobs.com/job/76168502