Engineering Product Specialist

30 Sep 2017
03 Nov 2017
Contract Type
Full Time
Ocado is an award-winning online retailer revolutionising grocery shopping in the UK who continually report double digit growth. We are developing our own technology and new customer propositions allowing the business to open multiple sites at an accelerating rate and engaging in exciting new business partnerships. We pride ourselves on the quality of ours goods, people and technological advances that power everything we do.

As part of the central automation engineering team, you and colleagues will work to make our automation solutions a reality at our next generation of customer fulfilment centre’s (CFC’s). You will develop the knowledge and expertise in the application and use of products developed through our in-house product development facility. You will become the product technical specialist for key Ocado Automation Product(s).

Role & Responsibilities

Be the central automation engineering product specialist for key automation products, developing and maintaining your detailed product knowledgeConfiguration and application engineering of automation product(s) destined for our new CFC’sIdentify and coordinate engineering change requests and product improvementsMaintain and communicate product technical documentationProvide technical product support, especially during design, installation & commissioning phases.Support the planning and programme of new installations and upgradesSupport engineering supply chain with any related technical issues, including acceptance testingWork closely with our development department to receive new products and developments, being engaged during development and NPI phasesKnowledge, Skills and Experience

Communication of technical information in a variety of forms to both technical and non-technical audiencesInnovative in thought, able to design & propose alternative solutions when faced with barriersAptitude to debate detail (both technical and commercial) with both internal and external partiesExperience of projects and products in highly automated environmentsGood technical competence relating to automation and general engineeringProficient with Microsoft Office, Google Docs and ideally MS ProjectProject management skills (including planning, risk management and reporting)Technical qualification, to HND or Degree level ideally in electronic, mechatronics or systems engineering Business Competencies

Deliver projects on time and within approved budgetsAbility to multitask and manage/reprioritise a complex diary with multiple simultaneous activitiesDemonstrate a balanced and considered approach to problem resolutionThe ability to draw a workable solution from diverse teams, which is acceptable to all stakeholdersBe able to perform independently and as part of a teamCommercially aware and consider cost impacts on decisions and proposalsComfortable in a dynamic, fast paced environment Other

Although based at our Hatfield head office, you will need the ability and willingness to travel to sites both in the UK and abroad.

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