Deputy Manager - Heathrow Airport

Cath Kidston
30 Sep 2017
03 Nov 2017
Contract Type
Full Time
Deputy Manager – Heathrow Airport
Cath Kidston is the Home of Modern Vintage; Cath founded her first store in 1993, selling floral ironing board covers, and what a long way we have come since then! Our company has developed into a much-loved quintessentially British lifestyle brand with a global, multi-channel presence, which continues to grow year on year. We brighten up the lives of our customers with our unique, colourful and witty prints and our fresh take on design, all of which are conceived by our very own Creative team.
THE ROLE:We have an exciting opportunity to join our store teams in Heathrow Airport as a Deputy Manager. Working within an airport is very different to the high street, with a very different and varied customer base. Holiday makers looking to pick up some last minute treats for themselves, business travelers looking for that perfect gift – the challenge is to convert the high footfall into sales and the make the most of customers waiting for their flights! Our stores in Heathrow (we have 4) are busy and offer a great opportunity to hone your management skills in a thriving environment.Our stores are open every day from 5.30am to 10pm, so you will need to enjoy working a varied shift pattern. As a Deputy Manager in an airport store you really do get a great deal of autonomy and responsibility as you will often be running our store on a different shift to the Store Manager. A great chance to really showcase your management skills.
KEY RESPONSIBILITIES:- Working with your Store Manager to drive sales on a daily, weekly and monthly basis.- Making sure your team always delivers excellent customer service and are true to the Cath Kidston experience- Keeping our store standards very high, with beautiful visual merchandising to wow our customers- Recruiting a diverse, on-brand and highly effective team, as well as training and developing them to help make our store a fantastic place to work and shop- Alongside your Store Manager, being accountable for our KPIs and the smooth running of our store- Building a valuable network within the airport to drive brand awareness and footfall.
ABOUT YOU:You will need to have experience of getting the best out of your team so previous management experience as an Assistant Manager is essential. You will be confident and have a natural warmth in your approach to both customers and your team. It’s challenging working in store, there is always something to do. We want you to be a superb multi tasker and really know how to get your team on board and committed to the task ahead. You will be commercial and able to prioritise, delegate and get really involved with the running of the store as well as delivering outstanding service all of the time, no mean feat! And of course we want you to be passionate about Cath Kidston and fabulous products.
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