IT Support Engineer

Recruitx Limited
25 Sep 2017
03 Nov 2017
Contract Type
Full Time
IT Support North West (part of the ICU Group) has been providing IT Support to the North West for almost 20 years. Based from their Liverpool office, they are now looking for a new recruit to join their team of engineers, supporting clients throughout the North West of England, predominantly based in Liverpool, Manchester, Warrington & surrounding areas. As an IT Support Engineer your duties will include: - Providing telephone, email and remote login support to their clients An ideal IT Support Engineer must have previous experience supporting Microsoft networks at 1st and 2nd line level for several years, preferably working for an IT Support company most recently. Candidates must have recent experience and proven ability supporting the following: - Microsoft Windows Server 2008 & 2012, Hyper-V and Virtual Servers - Office 365 Solutions / platforms - Microsoft desktop operating systems (W7 onwards) - Sound understanding of TCP Networking, DNS, Firewalls, port forwarding etc - Fault diagnosis and resolution planning. - Anti-Virus Software suite configuration / roll-out / management - Email technologies / web hosting principles - Peripheral/mobile device support ( Iphones/smart phones) - Networking basics - switches, WAPS, routers, gateways, bridges etc. - Preferable, but not essential: Recent experience of supporting Microsoft Exchange Server For applicants possessing proven field based experience, we offer opportunities to progress in to a mixed role of IT Support Desk and Field Based Engineer, once you have proven your abilities on the Support Desk - a company car is provided for field based engineers. Must have a corporate attitude to work: - Trustworthy - Reliable & accountable - Presentable - Good communicator - able to converse with users / management at all levels - Punctual - Attention to detail is essential - Lateral thinker - Able to contribute and participate as part of a team on a daily basis. Candidates must live within 25 miles of the Liverpool based offices, ideally closer. Competitive Salary with great career progression opportunities. For an opportunity to join this expanding company please submit your CV Online with a clear indication of your salary requirements. recruitx ref: 462641538 / INDLP
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