Workbench Technician

Sue Ross Recruitment
25 Sep 2017
03 Nov 2017
Contract Type
Full Time
Sue Ross Recruitment currently have a fantastic opportunity working with our client, a successful and growing IT company based in Sheffield. They currently seek a professional and motivated Workbench Technician to join their growing team. The Workbench Technician will work as part of a team that offer PC/Server builds, fault diagnosis and repairs. Duties and responsibilities include; * PC/Server build, fault diagnosis and repair * Managing all service requests to agreed resolution times * Owning end user issues through to resolution and organising when to escalate * Keeping the team's central service software updated with any developments at all times Skills requirement: * Have Knowledge of Microsoft Desktop Operating Systems (XP, Vista, Windows 7) * Knowledge of Microsoft Office 2003 and above * Have knowledge of Windows Server Environments and Active Directory including Windows 2003 / 2008 /2012 Server * Ability to carry out network / PC software & Hardware diagnostics verbally and / or remotely * Knowledge and experience of Helpdesk software * Server hardware build and software knowledge Unfortunately due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion. May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment.
This job was originally posted as