Analytics Insights Analyst

25 Sep 2017
03 Nov 2017
Contract Type
Full Time
The Role The purpose of the role is to develop and deliver key analytical projects to the business. As directed by the Analytics Manager the role holder will support a number of key stakeholders across the business, including; Business Development & Marketing, Credit Risk Strategies, Operations, Digital, Innovation, Compliance, Finance, Technology, Data Warehouse. The role holder will build an understanding of the data environment, the operational model and business goals and objectives - then leverage this understanding against technical know-how to support the development of fit for purpose scorecards, models, tools, insights and recommendations that that drive efficiency, control, financial benefits and improved customer outcomes. The role holder must ensure that they work within agreed business control policy and procedures - they will be required to support the team in developing and maintaining materials to satisfy internal and external audit and control functions (e.g. model governance documentation, monitoring and tracking reports, project signoff documentation). Key Responsibilities * Responsible for the production and development of a range of interpretative analytics. Formulation of conclusions and recommendations from the analysis to support the business in making better decisions. Examples include; Internal/External insight analysis, Benchmarking, Behavioral analysis. * Responsible for supporting the development and delivery of accurate, robust and functional analytical toolsets (e.g. predictive models, scorecards, optimisations and segmentations), by providing key inputs into the process as directed by the Analytics Manager. * Utilises various analytics, data sources and reporting suites to build an understanding of financial performance and identify trends which will lead to overall P&L impact. Develop recommendations and insights around potential gaps, opportunities and threats across the business, using both internal and external sources. * Builds strong and sustainable relationships across various LOB's, assisting in the development and realisation of the engagement model and integration of analytics across the business. * Utilises all available Data (internal, external), Tools and Techniques as applicable to deliver appropriate analytics to solve key business problems and initiatives. * Ensure compliance with relevant policy (Enterprise and LOB) relating to delivery and deployment of analysis and tools. Developing and maintaining an efficient monitoring and tracking of model inventory and performance and ensuring timely completion of all governance and control requirements. Skills & Experience * SAS or SQL experience - Preference. * Degree in a numeric/statistical field. Essential: * Analytical capability - Demonstration of strong analytical and numerical skills and ability to convert business problems in to data driven management insights and solutions. * Technical capability - knowledge SAS (or other), e.g. ability to interrogate databases to construct detailed analysis/reporting. Ability to develop efficient solutions to minimise processing time on the server. * Microsoft Office Experience - Knowledge of word processing, spreadsheet and presentation software. Preferred: * Strong verbal and written communication skills - Demonstration of ability to convey complex analytical findings to non-technical/statistical stakeholders across all levels of the organization. * Programming Language / Analytical Tools - Experience in SAS programming and/or Business Analytics/Business Intelligence software (e.g. Data Mining, Statistical Analysis, Text Analytics, Optimization, Forecasting). * Strong Business Acumen / Financial Services Experience - Understanding of how the business P&L works and how business strategy can impact its key drivers. Our Benefits Package *25 days holiday (plus bank holidays) *Non-contributory pension *Private healthcare *Life cover *Free onsite parking *Onsite Costa Coffee *Flexible benefits programme to suit you; ranging from financial, healthcare, lifestyle and leisure options to match individual lifestyles Who we are We are MBNA, one of the largest credit card providers in the UK. Our aim is to be the number one choice for unsecured lending, meeting the payment and borrowing needs of UK customers through the brands they trust. Alongside our core credit card range, we are also the power behind over 100 affinity credit card programmes, offering our customers competitive value and choice. Our vision is simple: to make life easier for customers by offering the opportunity to purchase today with money they will pay us tomorrow, working with a company they can trust. Our customers have voted us Credit Card Provider of the Year four years running at the Consumer Moneyfacts Awards and we are officially a Great Place to Work. MBNA - part of Lloyds Banking Group - are a significant employer in the North West of England and are proud to support sponsorship and charitable initiatives, both locally and nationally. Other recent awards have been given for our work on digital, leadership and community investment. We are an equal opportunities employer, and seek to ensure that no applicant is subject to less favourable treatment on the grounds of gender, marital status, race, religion or belief, colour, nationality, ethnic origin, age, sexual orientation, gender reassignment, responsibilities for dependants and physical or mental disability. The company selects candidates for interview and placement based on their skill set and ability to meet genuine business requirements of a particular role. Our success starts with our people and we want to bring out the best of colleagues each and every day. We assess our talent against our Leadership Success Factors which include; Strategic Thinking, Resilience, Aspiration, Learning Agility and Emotional Intelligence. These are important to us as they help shape leaders now and for the future. When applying for a role at MBNA Limited (part of the Lloyds Banking Group) your personal information will be held securely in Lloyds Banking Group systems and processed so that we and any other companies in our Group that you have dealings with, either now or in the future, can look after your potential employment relationship with the Lloyds Banking Group. This will include information you provide when you apply to us, and any additional information provided by you or others such as credit reference agencies, fraud prevention agencies and referees. We may share and use the information we hold about you with our suppliers/subcontractors. Please visitour websitefor a full explanation of how we will store and use your information. More information can be found on our Lloyds Banking Group and MBNA websites.
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