Digital Content Manager (Maternity Cover - 12 months)

25 Sep 2017
03 Nov 2017
Contract Type
Full Time
Digital Content Manager: Do you have a passion for Digital Marketing? Are you fluent in German OR Swiss? Do you have customer service experience...Look no further! Apply now - simply email us a copy of your CV! An exciting opportunity to join a global digital marketing agency, working for an industry leading blue chip automotive manufacturer. An exciting opportunity has become vacant to head a digital team, in a dynamic and fast moving digital website business, working for one of the agency's largest accounts and managing a team of 3 across several languages. You will have the opportunity to join one of Europe's fastest growing digital agencies to develop and expand your digital career. You will need to have a strong marketing background and a marketing degree would be advantageous. We are looking for a confident, passionate person with a natural ability to organise, delegate and drive results. Within this position, you will lead the account and will have the opportunity to travel in Europe to work with the client and, longer term, there will be great career opportunities to progress within our global agency! Key Responsibilities *Content Management - Assist all clients in getting the most out of their websites, assisting with the optimisation of content and the creation of marketing materials *Take in-bound calls and emails from Swiss customers, logging all records accurately and efficiently in the customer database (all training provided) *Occasional translation of website, marketing and ongoing communications material into German *Proactively audit the usage and performance of the Switzerland dealer websites *Proactively advise dealers on all aspects of web management, website content/marketing and optimisation, liaising with other departments *Work with the technical, search and marketing teams to deliver one-to-one strategies and training to Swiss customers *Accurately and effectively report on the performance of the Switzerland account - both internally and externally *Continually look at ways to improve the level of service provided to Swiss customers. *Support the management team in respect of emerging customer service requirements as they arise *Efficiently manage both your client portfolio and your other responsibilities. Key Skills & Experience *Fluent in both written and spoken English at business level and have fluency in German (or Swiss). *Passionate about customer service excellence *Ability to work under pressure in a fast-changing environment, with priorities reviewed daily *Proactive problem solving skills with great attention to detail *A quick learner able to rapidly adopt new techniques and technologies *Possess a positive can-do attitude *Presentable, trustworthy and confident *An energetic and passionate individual committed to raising standards and performance throughout business *Loyal and committed; looking for a long-term career opportunity *Degree educated or similar qualification *Basic Excel & Word experience *Excellent time management and organisational skills. Desirable *Experience of website development and infrastructure *Experience of digital marketing, SEO and web analytics *Knowledge of the automotive industry *Knowledge / experience of CMS. Competitive Salary package to be discussed based on experience and entry level into the company. Apply now for more information!
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