IT Technician

Sue Ross Recruitment
05 Oct 2017
03 Nov 2017
Contract Type
Full Time
Sue Ross Recruitment are handling an exciting permanent opportunity working for a leading firm based in Sheffield. Due to expansion they are looking to recruit an IT Technician to join their central team. Reporting to the IT Director, the role involves assisting with the day-to-day maintenance of over 300 workstations and providing a first class support service. Duties and responsibilities include; * Providing a clear and efficient 1st and 2nd line support service * Resolving problems and queries in Windows, macOS, and Linux * Utilising initiative to ensure tasks are completed to a high standard and in line with SLAs * Unboxing, logging, setting up and sending back hardware as required * Undertaking workstation and laptop repairs * Building and customising company specific hardware and software * Installing software and printers * Undertaking ad hoc facilities duties such as desk/furniture/equipment assembly and helping to move equipment * Utilising Call Logging Systems to monitor workload * Demonstrating excellent communication skills The ideal candidate will have knowledge of the following; * MDT toolkit/WDS/SCCM and other deployment tools * MCP and CCENT Certification * Autodesk and Adobe products (Photoshop, 3DS Max, Maya and Illustrator) * ITIL Certification * Linux Operating Systems, such as Redhat/CentOS Unfortunately due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion. May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment.
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