Our client is seeking a Call Auditor to join their team in Flintshire. As a Call Auditor you will demonstrate excellent organisational skills ensuring the efficient administration of a project.
Call Auditors will be responsible for the following:
• Working in an FCA regulated environment
• Providing feedback to advisors
• Offering guidance and training to staff
• Listening to calls from a number of departments across the business
• Compiling reports on findings
• Assessing & Scoring calls
• Ensuring compliance s upheld at all times
Skills / Experience required:
• Knowledge of FCA regulations
• Knowledge of TCP
How to apply:
To apply for this role, please forward your CV in confidence quoting reference KS01
Due to the high volume of applications that we receive, if you do not hear from us within 7 days unfortunately your applications will be unsuccessful.
This job was originally posted as www.totaljobs.com/job/76119671