Web Application Developer

30 Sep 2017
03 Nov 2017
Contract Type
Full Time
Inisoft is a part of Kura, a market leading provider of outsourced contact centre services and software solutions for a number of the world’s most successful brands.

About Inisoft

We’re a market-leading provider of software solutions for contact centres and colleges, with clients in around 20 countries throughout Europe, the Middle East and North America.

This role is on the contact centre side of things, so let’s talk a bit about that.

We’ve all had bad experiences on the phone to a contact centre, whether that’s being put on hold for long periods or getting through to someone who doesn’t really seem able to solve our problem.

Well, things don’t need to be like that. Software is all about solving problems, and the right software can change people’s experiences – in this case, both the experience of contact centre agents and customers.

Our product Syntelate is all about empowering agents and making things easy for them. It doesn’t matter whether a customer gets in touch by phone, email, SMS, web chat or social media; whatever the customer’s channel, Syntelate lets the agent help the customer through a single user interface.

Syntelate has been designed from the bottom up to give agents confidence in helping customers. Why? Because confident agents make happy customers.

What you'll be doing

We’re looking for an experienced web application developer to join us at an exciting time. You’ll be helping us to create our new product Syntelate XA, which will take our contact centre solutions to the next level.

You’ll be working in a fast-paced environment using an agile development methodology. The role involves working closely with other members of the team, such as with our UI/UX Developer to make Syntelate XA a fantastic-looking and easy-to-use product. As such, you’ll need excellent communication skills.

Attention to detail is key too, as is an interest in researching and keeping up to date with new technologies. Just as one example, right now we’re working on cloud-based deployment of Syntelate.

This is a creative role where you’ll be working as part of a small but talented team, helping to shape Syntelate XA and make it the best product it can be.

What we need from you

We know that the right developer can fill in any gaps in their knowledge on the job. As such, rather than a long list of essential and preferred experience, all we ask is that you have a minimum 3 years’ commercial experience using the following technology:

C# with ASP.NET MVCJQueryMicrosoft SQL ServerAzure or cloud ready applicationsThis is an excellent opportunity to work with some of the worlds biggest brands and be part of a collaborative and forward thinking team.

Strictly no agency correspondence please.

This job was originally posted as www.totaljobs.com/job/76100889