Franchise Manager

King's Lynn
30 Sep 2017
03 Nov 2017
Contract Type
Full Time

Job Description

Franchise Manager
King’s Lynn Skoda
Marriott Motor Group
Salary- Dependent on experience

**Please note: All candidates must follow the on-line application process**

This exciting opportunity exists at Marriott Motor Group to be Franchise Manager King’s Lynn Skoda

Skoda and SsangYong are brands which are known for their reliability and performance. Our success is built on our core values of creativity, commitment and enthusiasm, and keeping our customers’ desires at the heart of everything we do.

Job Purpose: To effectively manage the resources within the King’s Lynn Skoda to achieve the required business objectives including sales volumes, profitability, employee satisfaction, customer satisfaction and loyalty levels.

As a Franchise Manager, your Key Objectives will be:

Develop a customer service driven environment and culture through regular communication, team building and working with other managers and employees of the King’s Lynn Skoda.

Communicate and maintain customer service standards and measurements in line with the requirements of the Brand.

Provide clear leadership by ensuring the vision and objectives for the business are understood and communicated by the Audi Centre team.

Recruit, train and develop colleagues in line with organisational requirements.

Agree objectives and work standards with department managers and review performance on a regular basis.

Develop and monitor the business plan for all sales areas with Head of Business in order to meet business objectives, profit margins and market penetration.

Formulate and agree marketing activities and budgets for King’s Lynn Skoda in order to create and maintain brand awareness.

Ensure that Skoda and SsangYong Franchise operating standards, policies, procedures and financial controls are regularly monitored and reviewed in order to maximise the business performance.

Ensure that all staff are aware of Health and Safety requirements and regularly review with departmental managers in order to comply with Health and Safety regulations.

Liaise on a regular basis with Skoda and SsangYong representatives and Company senior management to review key performance indicators of the business.

Ensure the business adheres to current UK legislation

Key Skills and attributes

Communication - Oral and Written
Problem Solving
Decision Making
Financial Analysis
Interpersonal and Relationship Building
Computer Literate

Motor Industry Legislation
Local Business Market
Dealership / Franchise systems, procedures and working practises, IR Policies on Finance, Personnel, Health and Safety
Interpretation of Accounts

Proven track record in Dealership Management at General Management level

**Strictly no Agencies**

Skills and Experience Required

About Us

We began differently.

At ŠKODA, life began not on four wheels but on two. Our founders Václav Laurin and Václav Klement started out making bicycles in the 1890s, and went on to produce motorcycles before they eventually progressed to manufacturing automobiles in 1905. Difference, you might say, is in our very DNA.

We design differently.

The distinctive look of our cars is inspired by the traditional Czech art of crystal glass design. You can see this in the clear, sharp lines and dynamic shape of our new Kodiaq SUV. Look even closer and you’ll also see a crystalline structure in the design of the headlights and the decorative trim. Nothing is ordinary.

We think differently.

We’re not a car manufacturer that likes to reel off performance figures and specification lists for their own sake. We take a more human approach. We concentrate on developing innovations which make the experience of driving our cars – and of being driven in them – more enjoyable. But they have to be really useful. In real life.

We’re chosen by those who think differently.

We’ve noticed that ŠKODA cars are driven by a particular type of person. It’s nothing to do with age, income or any other social demographic, but attitude. They love driving something different because they’re driven by something different. Just like us.

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