Concession Manager - Next, Ispwich

Recruiter
Paperchase
Location
Ipswich
Posted
29 Sep 2017
Closes
03 Nov 2017
Sector
Retail
Contract Type
Permanent
Hours
Full Time
Our stores are at the heart of our business – our store management teams are the key to our continued success.As part of our continued growth we are excited to announce the opening of our new Concession in the Next store in Ipswich Martlesham.

We are seeking an experienced Concession Manager to lead the team when the store opens in October.

We offer clear progression (especially for those that are flexible on location) and take pride in the number of roles that are filled internally every year. You’ll be given thorough training and guidance from your line manager to support your development, and we’ll do everything we can to help you realise your full potential.


WHAT YOU’LL DO:

Key areas of responsibility will be:

  • effectively communicate sales targets and results to ensure the team understand their role in delivering them
  • control, manage and minimise all controllable costs efficiently and within planned budgets
  • create and deliver a culture of exceptional customer service by ensuring all team members are fully conversant with Paperchase’s customer service programme and current store promotions and ranges
  • promote, monitor and manage service levels within the team, through observations and two way feedback
  • use all store, business and staff training tools (including commercial reports) to support the delivery and consistency in visual standards
  • building strong relationships with peers and Head Office department to effectively deal with matters concerning the store’s stock package, layout, promotions, staff development and employee relations
  • recruit, select, develop and retain high calibre staff that reflect the Paperchase brand and promote excellent customer service
  • encourage and recognise outstanding team performance, to increase team motivation and store morale

  • WHO YOU’LL BE:

    The successful applicant must be able to demonstrate:

  • previous shop floor management experience in a high turnover store (essential)
  • strong communication, coaching and development skills in order to establish a high performance team
  • confident line management skills with high levels of enthusiasm, drive and motivation
  • a proven track record of driving sales in a commercially driven environment
  • the ability to multitask and work to tight deadlines
  • high levels of organization and a structured approach to managing the floor, demonstrating a passion for shop floor management (including driving sales, ensuring the highest levels of customer service and VM are maintained and sales opportunities are optimised)

  • WHAT WE’LL GIVE YOU:

    This is an exciting time to come on board, as the business is undergoing a period of substantial growth. Paperchase offer a competitive salary and benefits package which includes:

  • 5.6 weeks holiday
  • generous bonus scheme
  • company pension scheme
  • life assurance
  • employee discount (50% off Paperchase products)

  • This job was originally posted as www.totaljobs.com/job/75983720