Client Services Coordinator

Location
Manchester
Salary
Negotiable
Posted
04 Oct 2017
Closes
01 Nov 2017
Ref
00074133
Contact
Recruitment Genius Ltd
Sector
Public Sector
Function
Customer Service
Job Level
Executive
Contract Type
Permanent
Hours
Full Time
The UK's market leader in bespoke fitted furniture for more than 25 years, now requires a Client Service Co-ordinator to join their busy Client Service department.

The role provides a communication link between our high end discerning clients, sales, field and operational staff.

Basic duties include:

- To liaise with clients and staff over issues raised pre and post installation
- Assume ownership of all projects
- Ensure correct processing of orders in accordance with departmental systems
- To provide prompt courteous service to all clients
- Update call logging
- Keep office and field staff informed of key matters

You must be able to demonstrate:

- Excellent verbal and written communication skills
- A confident telephone manner
- High level of attention to detail
- Ability to prioritise
- IT literacy
- Good organisation skills


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