Credit Controller / High Volume Data Processing Clerk

£16000 - £19000 per annum
13 Sep 2017
11 Oct 2017
Recruitment Genius Ltd
Public Sector
Contract Type
Full Time
Credit Controller / High Volume Data Processing Input Clerk (Immediate Start)

This firm of financial accountants and business advisors who, due to their vast expansion, are now recruiting an experienced Credit Controller/High Volume Data Processing Input Clerk. The individual required will be experienced, professional, committed and enthusiastic whilst maintaining and delivering our three key values of honesty, integrity and loyalty.

They are looking for a dynamic, energetic proactive individual who has the ambition and drive for success. Someone who can demonstrate a willingness to not only take the role to the next level but show they are keen on progressing in an expanding market leader.

This is a very important position within the Credit Control Team and requires someone with the right mentality and drive to take this opportunity to the next level in a disciplined and professional manner.

What the role involves:
- Working across the business to resolve payment disputes, prevent e-billing invoice rejections and minimise cash flow impact
- Responsible for the chasing and collection of payments relating to unpaid PPI Commission Fees
- Ensuring that collections activity is maintained and regularly updated within relevant systems
- Liaise with the clients on a daily basis to resolve queries by telephone and in writing.
- Liaise with the Billing controller regarding credit notes, re-issued invoices and cash allocations
- Liaise with clients to provide accurate payment allocation details within a specified time frame
- Generation and issue of reminder letters
- Perform other Credit Control related duties as and when required by the business
- Ensure that all activities and duties are carried out in full compliance with our regulatory requires and internal policies

What they are looking for:
- Experience and understanding of best practice techniques for credit control, preferably in a PPI environment (but not essential)
- Understanding of client and stakeholder needs
- Ability to develop processes and best practices
- Ability to work under pressure, deal with tight deadlines and demonstrates flexibility
- Organised and methodical approach to work
- Ability to complete set tasks with minimal supervision
- Strong communications skills (both oral and written), the ability to communicate orally or in writing, confident telephone manner, tactful and diplomatic when under pressurised situations
- Team player - the ability to work co-operatively and flexibly with other team members.
- Good level of IT skills, notably Excel

Hours of work and Salary
Working Hours:
Operational Hours to cover are Monday to Friday 09:00-19:00, with one hour provided for lunch.
(the business will expect an ongoing level of commitment from staff to work overtime as and when the business requires the need for this. This is to ensure that business and personal targets are achieved)

Starting salary of £16,000, which on successful completion of 6-month probation period rises to £19,000