Technical Author

Location
Stevenage
Salary
£30000 - £35000 per annum
Posted
07 Sep 2017
Closes
05 Oct 2017
Ref
00073249
Contact
Recruitment Genius Ltd
Function
IT
Contract Type
Permanent
Hours
Full Time
This company is a privately held British software development company focused on geographic information systems (GIS) and web mapping software, with a broad portfolio of products, a wide range of UK and international partners, and a diverse user base.

As their sole Technical Author, you will help communicate complex information clearly, concisely and accurately to customers and partners and manage all aspects of software documentation.

You will be responsible for gathering information from Product Managers, Developers, QA and Technical Services teams to produce a range of online documentation, including user and developer guides. The role will require you to take ownership of all software documentation and ensure accurate content is created and maintained over the life cycle of the different products.

This is a permanent role, offering a highly competitive salary and an attractive benefits package.

Experience
- A technical author with at least three years experience in the software industry creating online / web content.
- Expertise in a desktop editing package, ideally MadCap Flare or similar authoring software
- Use of screen capture and image editing software
- Knowledge of HTML and related technologies
- Native Level English speaker with excellent written communication skills
- Degree level qualification or equivalent, preferably with a scientific or engineering background
- Some experience of documenting API would be beneficial

Competencies
- An ability to quickly grasp technical concepts and systems, and communicate them effectively
- Enthusiastic with a passion for learning and willingness to explore the boundaries of their software
- Systematic with great attention to detail

Employee benefits include:
- Some core hour flexibility
- Pension contributions
- Private health insurance
- Private dental insurance
- Gym membership
- Life insurance
- Permanent health insurance

This company is an equal opportunities employer and offers a competitive salary and benefits package. Job applicants are not subject to discrimination on the grounds of sex, marital status, civil partnership status, trans-gender status, pregnancy, sexual orientation, religion or belief, race, disability or age.

Direct applications only: no agencies. This company is not a licensed UK visa sponsor, and is therefore only seeking EU applicants.

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