Operational Risk, Monitoring & Training Assistant

Location
Shrewsbury
Salary
£18500 - £25000 per annum
Posted
05 Sep 2017
Closes
03 Oct 2017
Ref
00073089
Contact
Recruitment Genius Ltd
Function
Finance
Contract Type
Permanent
Hours
Full Time
Operational Risk, Monitoring & Training Assistant £18,500-£25,000 (dependent upon qualifications & experience) + Pension + a range of amazing benefits.

Full Time (may consider Part Time applicants min 20 hours per week)

This is an exciting opportunity to join a growing, vibrant and innovative business where you can add real value - ensuring they deliver excellent customer focused service. There is an opportunity to progress to a senior level.

The Group includes a well established financial services company advising on and arranging investment, mortgage and general insurance products for retail clients. They also provide an Employee Benefits Platform to nationally based clients and are a Lloyds' Coverholder issuing a range of health related products to employees.

Their Risk & Compliance function covers all matters related to regulatory compliance and risk management. Reporting directly to the Compliance & Risk Director you will gain exposure to all areas of the business working closely with business and team leaders. You will be an active participant in embedding a culture of operational risk management through implementing and developing the Group Operational Risk Management framework and demonstrating the benefits to be derived from the culture. A strong academic background will be a significant advantage.

You will be required quickly to:
- gain a full understanding of all Company compliance procedures and standards and products.
- operate data management systems to ensure the proper recording and analysis of data.

The role requires:
- Strong judgement and critical thinking skills
- The ability to work independently and challenge effectively
- Strong organizational and time management skills
- Excellent verbal, written, and interpersonal communication skills
- The ability to research and read FCA regulatory publication and handbook rules.

Specific tasks include:
- Organising and delivering insurance product and compliance training to new Benefit Consultants.
- Assessing new Benefit Consultants have reached the required standard following training through role plays and testing.
- Monitoring the performance of Benefit Consultants through ongoing review of recordings, provide feedback for improvements and remedial training where necessary.
- Auditing the risk self assessment processes across the business
- Regular review of financial advisers files to ensure compliance with Company procedures and standards and suitability of advice.
- Compilation and analysis of KPI data and extract learning and risk insights;
- Complaint handling

Requirements-
A good technical knowledge and an understanding of Anti Money Laundering and Data Protection legislation and regulation are preferable but not essential.

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