Technical Engineer

Location
Bournemouth
Salary
£28500 - £35000 per annum
Posted
04 Sep 2017
Closes
02 Oct 2017
Ref
00073060
Contact
Recruitment Genius Ltd
Function
IT
Contract Type
Permanent
Hours
Full Time
This Managed IT Specialist is on the lookout for a great Technical Engineer to join the Technical Team, being based either at their Bournemouth Office.

About the role
You will be part of a highly skilled team in a busy environment, being involved in the following:
- On-going maintenance and development of the Data Centers and the associated core infrastructure and networks.
- Last line of escalation for complex escalated problems
- New customer builds/installs and large projects

Responsibilities
- Share technical knowledge & expertise in supporting 1st/2nd Line & Problem Engineers.
- Own & be responsible for diagnosing, solving and managing complex technical issues.
- Maintain, monitor and troubleshoot the server & Data Centre infrastructure.
- Actively & effectively operate either as part of a group or on your own with new customer's installations & large projects.

Required skills & personal profile
- Demonstrating a practical understanding of Active Directory, Networking & TCP/IP will be essential, plus a good understanding of:
- Windows 2008/13 Server administration & configuration
- Experience with VMWare, Citrix, Remote Desktop Services plus extensive experience with the implementation & configuration of enhanced monitoring via SolarWinds.
- DNS/DDNS, Clustering, SAN/NAS storage, Exchange 2010/13. MYSQL is also preferable.
- Any relevant accreditations e.g. Citrix, MS, VMWare.
- Experience must be weighted more towards Technical/Infrastructure-side rather than Support

You must also possess the following key personal traits and approach to work:
- Fastidious attention to detail & high personal standards including excellent organisational skills. Ability to learn quickly and take advantages of opportunities to learn every day. Always increasing/improving own technical skills and knowledge. Tenacity when it comes to resolving problems, both current and foreseeable.
- Ability to work effectively both in group & independently, excellent troubleshooting skills and demonstrating resourcefulness (via research). Adaptiveness to changing situations and pressures. Great planning skills.
- Excellent communication skills and high standards of customer service to internal & external customers.

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