Senior Technical Support Engineer

Location
York
Salary
£30000 - £35000 per annum
Posted
31 Aug 2017
Closes
28 Sep 2017
Ref
00072947
Contact
Recruitment Genius Ltd
Function
IT
Contract Type
Permanent
Hours
Full Time
Location: Tockwith, York
£30 - 35k Salary P/A + plus bonus scheme available
Comprehensive Training and Development Provided
Career Progression
Substantial Benefits Package - including pension, healthcare and flexi-time schemes

This is an opportunity to join a rapidly growing profit recovery company with a number of large well-known clients. Due to their ambitious growth plan, they have an exciting opportunity available for a senior technical support engineer to join the expanding IT team.

Reporting to the IT Manager, you will play a central role in the expansion of the company. Main duties of this technical hands-on position focus on maintenance and optimisation of the company's servers, hardware and network infrastructure.

Key Responsibilities Include:

- Management of stakeholders and workloads, mentoring a junior team member.
- Hands-on technical support of a 100+ node network and server room containing 10+ servers.
- Active Directory administration and Group Policy management.
- Strategic review, planning and forecasting of network optimisation and expansion, in line with business needs.
- Adding technical input to business continuity planning, backup and archiving strategy.
- Ensuring the network operates in compliance of our ISO 27001:2013 certification obligations.
- Maintaining an asset management and replacement programme.
- Ongoing documentation of network, Infrastructure and related processes as required.

Essential Technical Skills required:

- Experience in technical support of a medium to large network E.g. 100 users +.
- Experience in a multi-server environment.
- Experience of configuring new hardware and software.
- Software and Operating Systems: updating, patching, configuration changes, fault finding.
- Windows Server 2008 - 2012.
- Experience of anti-malware strategies.
- Infrastructure Security experience.
- Hyper-V and virtualisation.
- Networking skills, E.g. VLAN, DNS, VPN Firewall configuration, routing, server builds, subnets.
- SAN experience including installation, configuration and administration.
- Additional large data volume storage solutions, including DAS, NAS.
- System Performance tuning and monitoring.
- Experience with Linux or Unix.

Desirable Skills:

- IIS
- v-Sphere
- CCNA certified
- SQL Server version 2008 - 2014
- T-SQL

Person Specification:

- Confident and have a proactive attitude
- Driving licence