Customer Service / Care Centre Officer

Location
Grantham
Salary
£17000 - £18000 per annum
Posted
23 Aug 2017
Closes
20 Sep 2017
Ref
00072674
Contact
Recruitment Genius Ltd
Sector
Public Sector
Function
Customer Service
Job Level
Executive
Contract Type
Permanent
Hours
Full Time
To meet the growing demand of their fleet managed customers we are seeking to recruit an enthusiastic and confident individual with a professional approach towards Customer Service to join their Customer Care Centre.

You should have good keyboard skills, experience of Microsoft Office packages and possess good communication and interpersonal skills.

Duties and Responsibilities include:
- To provide administrative support for external sales and operations teams in all areas of our Fleet Management System.
- Processing Customer Sales orders onto our internal computer systems.
- Inputting Casing information accurately onto our internal computer systems.
- Dealing with Inbound and Outbound calls relating to enquiries and requests for order numbers.
- Handling and processing of customer job sheets.
- General administrative office duties including filing.

Full training will be given.

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