Digital Account Manager

Location
Leicester
Salary
£22000 - £30000 per annum
Posted
10 Aug 2017
Closes
07 Sep 2017
Ref
00072012
Contact
Recruitment Genius Ltd
Contract Type
Permanent
Hours
Full Time
**Can be offered on a part time and/or work from home basis (must be within a 45 minute commute to Leicester)**

This digital marketing agency is looking for a talented Digital account manager to join their team. You will manage their client portfolio to help their clients improve their web presence. You will also be responsible inbound sales, as such, the job would suit someone with some general sales experience.

As a Digital account manager, you should have solid experience in marketing with a customer service approach. You should also have a clear idea of how digital tools add value to company strategy and performance.

Ultimately, you should be able to contribute to business growth through creating and maintaining long-term client relationships.

Responsibilities:
- Act as the point of contact for prospects for digital management matters
- Be the main point of contact for any inbound enquiries
- Act as the point of contact for clients for digital management matters
- Build strong, long-term client relationships and maintain frequent contact
- Set digital strategies for your assigned customers, considering their specific requirements
- Suggest, design and implement digital projects to increase customer ROI
- Address client queries effectively and in a timely manner
- Present & co-ordinate social media strategies to clients
- Report on web performance metrics
- Analyse digital campaigns success
- Stay up-to-date with digital technology trends

Requirements:
- Proven work experience (3-5 years in a similar role)
- Basic sales experience
- Knowledge of SEO/SEM and CRM software
- In-depth understanding of online marketing tools and social media platforms
- Experience with customer service and account management
- Excellent verbal and written communication skills
- Strong analytical skills
- BSc degree in Marketing or relevant field

Get the Recruitment Genius Advantage today. As the UK's largest online recruitment advertising company placing more candidates than anyone else.

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